When you think about product strategy for your small business it seems evident that you have to offer customers something your competitor does not. Many businesses are taking this fact to mean they have to introduce a slew on new features of their product that the competition doesn’t offer. Ever considered offering a simpler choice? With all of the options available to consumers many are starting to feel something known as “feature fatigue.” This is when there are so many functions jammed into one product that the product becomes confusing and difficult to use. To avoid feature fatigue in your small business, consider the following:
- Only add complexity when your customers need it. Just because you competitors have added features to their product, doesn’t mean you have to add them yours. You should only worry about adding features if your sales are suffering from a lack of features.
- Focus on your core feature. Figure out what your product does and work to make sure it is operating at its best. It is better to have a product with fewer features that easy to operate than a confusing product with a lot of unnecessary features.
- If you are thinking of adding new features, make sure your customers understand the initial product. Ensure your sales staff is selling how easy-to-use your product is and helping customers that don’t understand how to use your product.
- Customers place value on accessibility, fun and usability of a product. Ensure you are developing a product that covers all three.
For your small business needs, contact the Winflow Financial Group at 1.800.956.6897.




